Update Resolved 7:34 We are now seeing scale tickets update as expected in Bushel-powered apps. Please note, that some data is backed up and tickets may take a few hours to be up to date. We are continuing to monitor data flow. We are now considering this incident resolved.
We apologize for any downtime and appreciate your patients as our team worked to resolve this issue.
Update We are continuing to implement our solution in our live production environment. Currently, scale tickets are not updating. We are continuing to work to mitigate and resolve this incident and will continue to provide updates as we move forward.
***UPDATE 2:57 PM CST - Our team's testing was successful in our testing environments. We are moving our solution into our live production environment. We do not consider this incident resolved at this time. We will continue to provide updates as our team monitors our solution.
UPDATE We are continuing to test and implement a solution to the current issue. Tickets currently are not updating. We will provide an update again as our team continues to make progress.
UPDATE Our team is currently testing possible solutions to this incident. We will continue to provide updates as we monitor the outcomes of the testing being done.
We have become aware of an issue affecting the scale tickets feature of Bushel-powered Apps. We are seeing unexpected behavior for scale tickets and are continuing to investigate. We will continue to provide updates as we work to mitigate this issue.
If you have any questions please reach out to us at [email protected] or visit our support portal here https://support.bushelpowered.com/
