All systems are operational

Past Incidents

Tuesday 31st January 2023

Text Message Notifications Automatic Cash Bid Text Message Issue

There is currently an issue with the system that sends out automatic Cash Bid Location text messages. Manually sending the cash bids is the workaround. We will continue to provide updates as we work to mitigate this issue.

  • The issue affecting automated and manual text messages has been resolved. Thank you for your patience.

  • The Cash Bid text messaging issue is affecting both automatic and manual text messages. There is no workaround at this time. Cash bids may be reviewed in the mobile app and on the website. We will continue to provide updates as we work to mitigate this issue.

  • Monday 30th January 2023

    No incidents reported

    Sunday 29th January 2023

    No incidents reported

    Saturday 28th January 2023

    No incidents reported

    Friday 27th January 2023

    No incidents reported

    Thursday 26th January 2023

    No incidents reported

    Wednesday 25th January 2023

    Data Push Partners Push Partner Ingestion Issue

    We are experiencing an issue where there are a number of customers who are not receiving updated data. We are reaching out to the affected push partner to resolve the issue.

  • This issue has been resolved. Data should be up to date from all of our push partners.